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Customer
Testimonials We started this "Customer Testimonials" page in 2007 and welcome all customer comments. Please drop us a letter or email anytime. Of course, no product or business is absolutely perfect. We especially want to hear from you if you are not 100% satisfied with our products or service. If we make a mistake, or if you have a problem with the product that you purchased from us, we will do our best to "make it right," and/or help you with any questions or problems that you have. NO Baloney! These are actual verbatim excerpts from letters and emails from real customers Susan C. from Marin County, California: "Thanks so much for your help! I am getting more help from you than I can obtain in any place here in Marin County of the great state of California! I truly appreciate it..... That makes you a standout in your industry." Dave S. from North Tonawanda, New York: .... "I received my Airdyne and had no problem putting it together. Just wanted to thank you for your professionalism in handling my account. I'll recommend your co. very highly to anyone needing fitness equipment. Thanks again, Dave S. " Steve W. from Bucyrus, Ohio: "Thanks for the reply. I called your store and my questions were answered and I purchased the 431. It arrived on 12/26. Your service was terrific with helpful people when I called and quick shipping very impressive in the Holiday season." Linda C. from Grover Beach, California: "Thanks, Tom, I ordered one to ship today! John was very helpful.. I'll definitely be recommending your online store to my Unicycle group! Thanks." Elizabeth L. from Roanoke, Virginia: "I just wanted to follow up and tell you how satisfied I am with your customer service. Thank you for calling me Monday to obtain my payment information and confirm my mailing address. I received my bicycle seat in 48 hours! Yesterday, I got to try it out for the first time, and I absolutely love it. The fit is perfect and it feels great riding! I am extremely pleased with this entire transaction." Brian D. from Long Beach, California: "Thanks for shipping the Grape Sting Ray right before the DHL cut off on the Wednesday that I called. It arrived on Monday and my son will be thrilled when Santa comes around. You have a great company and the service over the phone was exemplary. If any customer needs assurance that you folks are for real, have em give me a shout." Jeff M. from West Bend Wisconsin: "Hi, I just wanted to email a brief note to let you know I was very pleased with my recent purchase of a Torker Kick Scooter. Your website offered the best price I could find, plus free shipping! The scooter arrived in perfect condition just two days later. A great internet purchase experience and excellent customer service. Thanks! Susan C. from New York State writes: "Hi...I love your web-site. Easy to navigate. I found what I needed right away." Sandy from Sunnyvale, California writes about his Schwinn 438 Elliptical: "This is a great machine, and it is taking my workouts to a whole new level" Mark H. from Nashville, Tennessee writes: "I called and ordered the new Schwinn 231 on Monday afternoon and it arrived at noon on Wednesday in Nashville, TN" Mike B. from
Jeffersonville, Indiana writes: "Our Elliptical Was Delivered As
Promised In Great Shape...
It Has Been Assembled, And Tested And Appears To Be The Same GREAT QUALITY
As The Recumbent Cycle We Purchased From Cycle Sport & Fitness.
We Just Wanted To Say "Thanks For The GREAT PRODUCTS Backed By GREAT
CUSTOMER SERVICE!"
Sandra H. from Marina, California writes: "Thank you very much
for taking such good care of me. I ordered a Schwinn 113 exercise bicycle, and
it arrived this morning in excellent condition. I will be sure to visit your
website again, should I need to buy anything for my bicycle." Thomas W. from Ramsey, Michigan writes: "The Schwinn 231 exercise bike
meets all of our expectations - but your customer service exceeds my
expectations; I will look to Cycle Fitness as my first (1st) choice in
the future" .... "The instructions and assembly were straight forward for me but
it was an absolute delight to hear from the seller to offer assist in the event
I had trouble!" Sheree R. from St. Petersburg, Florida writes: I want to thank you so much for helping me make
my dreams come true. I have wanted a classic Stingray for a LONG time.... My new
GRAPE Stingray is sitting right here in my house (you don't think I would make
it live outside???) LOL LOL. I already love it so much. I know for sure I will
have this bike for the rest of my life. Oh, I might add one or two along the
way, but this is going to be the ONE. I want to thank you for that. Also, I want
to say your service is the BEST. I couldn't believe when I saw that box on my
front porch. It was so fast, it seemed I waved a magic wand and it appeared. You
are the greatest!! Thanks again!! More to come... |
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For after hours merchandise orders, you may also print out and fax or mail this Merchandise Order Form We have two retail stores: Cycle
Sport & Fitness 2184 S. Taylor Rd, Cleveland Hts, Ohio 44118 and
Cycle Sport & Fitness, 7802 Munson
Rd, Mentor, Ohio 44060 Privacy Information: We never give out your personal
information, purchase or email address to anybody. Period! |
