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A “Word” About Ordering From Cycle Sport & Fitness

Cycle Sport & Fitness is a real "brick & mortar" bicycle and fitness equipment store. We have two locations, a store in Cleveland Heights, Ohio and a store in Mentor, Ohio. We have been serving the Greater Cleveland, Ohio area since 1931!

Are you tired of dealing with large, impersonal companies where you feel like you are just a number?  Are you as "fed up" with poor customer service, voice mail, phone prompts, and long "music on hold times" as we are?  Does anybody in the business or retail world actually answer the phone anymore?

Unlike "big box" or "mart-type" stores, when you call us you will actually talk to a "real person" who will answer the phone promptly during our Normal Business Hours.  We don't have a toll-free "800" phone number, but we will call you right back if you request.

We do not sell on Ebay or any other internet auction websites. We are a legitimate authorized dealer of all the products that we sell. When you purchase a product from us you are assured of getting exactly what you ordered, brand new, with factory warranty. Most products are in the original factory cartons. We do not sell used merchandise. You can verify us as a legitimate authorized dealer below. You can also check us out at the Cleveland, Ohio Better Business Bureau website here.

  • No voice mail
  • No annoying phone prompts
  • No music on hold
  • No waiting endlessly on hold
  • No irritating phone transfers from department to department

We'll do our best to answer any questions you have. If you have a question we can't answer, we will check into it and call you back. If you have a question or problem with the product you purchased, we will gladly help you over the phone even after your purchase. If your item requires assembly, we will even help "walk you through" assembly questions over the phone.

Same phone number, same people, same friendly service whether you are placing an order, just have questions, or need help at a later date.

See our Store History here

For questions please email us, or give us a call at 216-321-4977. 

For returns, please see our Internet Return Policy


Cleveland, Ohio Better Business Bureau

Go to each of the sites below to verify that we are an authorized dealer. Go to "contact us" for dealer verification, or go to the site's dealer locator and use Ohio, 44118 for our zip code.

Bowflex Treadmills, Dumbbells & Fitness Equipment: www.bowflexcatalog.com
GT Bicycles: www.gtbicycles.com
Hollywood Parking Racks: www.hollywoodracks.com
Raleigh Bicycles, Avenir & CyclePro Products:  www.raleighamerica.com
Schwinn Bicycles: www.schwinnbikes.com
Schwinn Exercisers & Fitness Equipment:  www.schwinnfitness.com
Saris & Graber Bicycle Racks: www.saris.com
Torker Scooters, Tricycles & Unicycles: www.torkerusa.com

Some products that we sell do not require us to be an "authorized dealer," but please be assured, everything we sell is brand new merchandise with factory warranty.

 

For after hours merchandise orders, you may also print out and fax or mail this Merchandise Order Form

We have two retail stores:  Cycle Sport & Fitness 2184 S. Taylor Rd, Cleveland Hts, Ohio 44118  and  Cycle Sport & Fitness, 7802 Munson Rd, Mentor, Ohio 44060
Contact Us by email or call our Cleveland Heights, Ohio store at 216-321-4977. See our Store Hours and our Internet Return Policy

Privacy Information: We never give out your personal information, purchase or email address to anybody. Period!
Copyright © 2008 Cycle Sport & Fitness. All rights reserved.